THE WORST Garage Door Company in the Nation

“Man, you’re goin’ to hell.” So said A.J. Viola, the GDS trainee, to his trainer. After getting hired by GDS in March, Viola was riding with another tech in Southern California. They came to a customer who was in a hurry and told them to “just get it fixed.”

“We could have done the job in five minutes, but the tech deliberately took his time, and then charged the customer about $1,000 for 10 rollers and a couple of hinges. I was stunned.”

At first, he didn’t say anything to his trainer. But soon after that, they came to a customer who just needed hinges and a strut. The trainer showed Viola how it’s done: he charged the customer “$900 for about 10 minutes of work.” When they got back in the truck, that’s when…  Read More